The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit.
Somfy awning remote troubleshooting.
If it does not jog continue to the next step.
First check to see if the remote control led illuminates when a directional button is pressed.
When the blind or awning stops functioning let the motor cool down for.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug.
The awnings are operated with buttons on the motor control or by a remote control.
If the remote control stops working with the awning it needs to be reset.
If the led does not illuminate replace the cr2430 battery in the remote.
Try to reset the motor to factory mode.
The problem with your somfy motorized product could be as simple a fix as a battery change.
Troubleshooting the somfy rts remotes.
The somfy rts remote gives users control from anywhere making it easy to adjust the coverings.
Try the up down or my button on your remote and pay attention to the led display.
Request an online quote or use our selection assistant to find your product.
Often you will need to reset your somfy rts remotes when they have an issue or malfunction.
If a sensor is then added at a later date a previously recorded channel will be lost.
Somfy rts trouble shooting guide.
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Find out our products manuals and frequently asked questions.
Remote a wall switch and a timer and the motor is a member of 4 groups then 12 channels are used.
Cassette awnings using a sunea rts motor.