If the motor does not respond continue to the next step.
Somfy awning motor not working.
There are several problems that can cause the awning not to work correctly.
What do i do if my somfy motorized shades or blinds are not working.
Step 1 locate problem with motorized awning.
Take some time inspecting the awning for any signs of warping weather damage rusting tearing in the awning fabric itself or the motor overheating and working too hard.
After this time you can begin to troubleshoot from the beginning of this video.
Cassette awnings using a sunea rts motor.
If they are not able to assist please contact somfy s customer service department at 1 800 22 somfy.
For over 50 years somfy has provided the highest in quality motors and controls for smart shading solutions shades blinds curtains awnings rolling shutters.
What type of batteries are used with somfy wirefree motor systems.
Somfy rts radio technology somfy is a proprietary rf radio frequency.
The awning s motor or remote control is usually to blame when the unit stops working as you expect.
If the led illuminates and the motor is receiving power and the motorized window covering is still not responding to the remote control please contact.
A retractable awning is a practical addition to a patio or deck area as it allows you to choose whether you receive shade or sunlight during pleasant summer weather.
In this video we will offer the most common solutions if your rts motor does not respond.
Understanding how rts motors work.
It takes about 15 minutes for it to cool down and restore operation.
How can i control my motorized shades blinds or draperies.
The motor may be in thermal shutdown.
Standard awnings using a sunea rts motor.
Awnings screens pergolas back awnings screens pergolas.
Control your awning as well as your patio s lighting and heating via your smartphone or a single remote control.
If the remote control stops working with the awning it needs to be reset.
Somfy has developed a motorized system that ensures the awning retracts fully into its sealed cassette to prevent water penetration.
If your motor is powered by wiring either plug in or in wall you need to contact the retail dealer or company that installed your system.
The awning s settings and electricity supply are also common sources of trouble.
When the blind or awning stops functioning let the motor cool down for.
The awnings are operated with buttons on the motor control or by a remote control.